Privacy Policy

Welcome to Tapdata Cloud, Inc. and its affiliates (“Tapdata Cloud,” “tapdata.io,” “we,” or “us”). Your privacy is important to us, and this Privacy Notice explains how we handle your information through www.tapdata.io and affiliated services in the Hong Kong. Please read this notice to understand our commitment to your privacy and how you can control your information.

Scope

This Privacy Notice covers data collected directly through our site and products, where a direct link to this notice is provided. It does not apply to data collection on linked webpages or offline practices.

Types of Data and Collection Methods

Personal Information: Information identifying you, such as your name or email address.
  1. Voluntary Information: When you create an account or subscribe to our communications, we may ask for contact details or feedback.
  2. Automatic Collection: When you visit our website, we collect technical information (e.g., IP address, device type) to enhance our site’s quality and relevance.
  3. Third-Party Sources: We may receive information from third parties, respecting your consent or legal permissions.

Collection Purposes, Use of Data

We collect personal information to operate, maintain, and improve our site and services, customize your experience, and communicate with you. This includes technical notices, updates, and support messages.
Sharing and Disclosures of Personal Information
We do not sell your information. We may share it with third-party vendors for services like customer support, quality assurance, and others. We may also disclose information to comply with laws, during business transfers, or when necessary to protect individuals or national security.

International Transfers

Your information may be processed in countries with different data protection laws. We’ve implemented safeguards to ensure your information remains protected.

Data Retention

We retain your information as long as needed for business purposes or legal requirements. When no longer necessary, we delete or anonymize it within 90 days.

Opt-Out; Notice to California Residents

You can opt-out of interest-based advertising. California residents can request information or opt-out by emailing privacy@tapdata.io.

Your Rights and Choices

Depending on your location, you have rights to access, correct, or delete your information. You can opt-out of marketing communications, and if we process your data based on consent, you can withdraw it.

Security

We use industry-standard measures to protect your information, but no system is entirely secure.

Legal Basis for Processing (EEA visitors only)

Our legal basis for processing depends on the context and your consent, contract necessity, or legitimate interests.

Changes to This Notice

We may update this notice, and we’ll notify you of material changes. Your continued use implies consent to the updated terms.

Contact Us

For questions or concerns, email us at privacy@tapdata.io or write to:
Tapdata Cloud, Inc.
FLAT/RM 1002 10/F PERFECT COMMERCIAL BUILDING
20 AUSTIN AVENUE
TSIM SHA TSUI
Last Updated: [November 20, 2023]

Tapdata is a low-latency data movement platform that offers real-time data integration and services. It provides 100+ built-in connectors, supporting both cloud and on-premises deployment, making it easy for businesses to connect with various sources. The platform also offers flexible billing options, giving users the freedom to choose the best plan for their needs.

Email: team@tapdata.io
Address: #4-144, 18 BOON LAY WAY, SINGAPORE 609966
Copyright © 2023 Tapdata. All Rights Reserved